Frequently Asked Questions

Q: What do I need to run the Corkscrew Software Bundle?
A: SCReWBase 12 and Corkscrew Collector 12 run on Windows 7 (32 and 64 bit), Windows 8.1, and Windows 10. You need to have at least 4 GB of free space on your C: drive to install the programs.  The software does not run on a Mac or iPad.

Q: When I went to install, a window popped up about some Microsoft components.
A: SCReWBase 12 and Corkscrew Collector 12 require some Microsoft components to function, namely the .NET Framework v4.0 and SQL Server CE runtime. The license from Microsoft requires that we use a standard distribution technique which involves a licensing screen and the download of the components directly from Microsoft. Your computer must be connected to the Internet in order to complete these steps.

Q: I made one change to a record in Corkscrew Collector, moved to another record and it did not save the change.
A: If you make just one change to a record and do not move to another field on that record, the system cannot tell that a change has been made. This is a limitation which we cannot fix at this time. The best process to follow is to always click the Save button after making any change to a record.